Terms and Conditions

This document only relates to students who enrolled in their current course prior to 1st July 2021.
The following information will provide you with details of our commitment to you and your responsibilities as an enroled student. All enrolees must read and accept these Terms & Conditions at the time of enrolment.

Table of Contents

If you have paid in a different currency than AUD, please contact accounts@thegraphicdesignschool.com for a breakdown of the fees in your currency.

Payment Methods Web enrolment is available 24/7 you may pay for enrolment via: • Visa • Mastercard Clients who wish to pay via bank transfer may pay in full by this method. Please email accounts@thegraphicdesignschool.com to request whether you are eligible to pay via bank transfer. Payment in cash is not accepted.

Fees payable Fees are payable upon enrolment with The Graphic Design School. The Graphic Design School may discontinue training if fees are not paid as required. Administration charges of AU$50 apply to declined transactions due through part payment. In order to avoid admin charges please email or call the school before your due transaction debit date if you are having difficulty making payments.

Direct Debit agreement for part payments Direct debits will be drawn from the same credit card or PayPal account that you used for enrolment. It is not necessary to pay through the payment page of the website each due payment date. Payments are deducted automatically on the same date each month for the duration of the selected payment plan.

Fees – Intensive Foundation

The online Intensive Foundation Course costs a full price one off payment of AU$3500

Students may also opt to pay for the course via the part payment method: AU$1200 per month for 3 months

The above part payment schedules include school administration and bank charges. See below for total plan costs:

The AU$1200 per month for 3 months plan costs a total of AU$3600

The first payment of each payment plan will be deducted on the day of enrolment. Each subsequent payment will be deducted automatically from the nominated credit card on the same date each subsequent month for 2 months. The above stated fees are for course duration of 1 year maximum.

For more specific details regarding the part payment direct debit arrangements, students must read and agree to our Terms and Conditions before enrolling under the part payment plan on the enrolment page of the website.

Fees – Certificate IV in Design Upgrade Course

The online CUA40715 Certificate IV in Design upgrade course costs a full price one off payment of AU$790

Students may also opt to pay for the course via a part payment method. AU$420 upfront fee followed by a AU$420 fee the following month or upon course completion, whichever comes first.

The above part payment schedule includes a small fee of AU$50 for school administration and bank charges.

See below for total plan costs: AU$420 initial payment plus AU$420 follow up payment= AU$840 The first payment will be deducted on the day of course upgrade. The subse- quent payment will be deducted automatically from the nominated credit card on the same date the following month.

As the course is self paced the above stated fees are for a maximum course duration of 3 months. For more specific details regarding the part payment direct debit arrangements, students must read and agree to our Terms and Conditions before enrolling under the part payment plan on the enrolment page of the website.

*These prices apply to all IFC students enrolled after Aug 2019 – if you enrolled prior to this please contact us on accounts@thegraphicdesignschool.com

Fees – Certificate IV in Design CUA40715

The online CUA40715 Certificate IV in Design course costs a full price of AU$4290

Students may also opt to pay for the course via the part payment method. There are two choices of payment in the part payment method.

The two choices are:

Choice 1: AU$1500 upon enrolment, then AU$1100 on the 6-month anniversary of enrolment (or when the student has reached module 7, whichever comes first), followed by AU$1100 on the 12-month anniversary of enrolment (or when the student has reached module 11, whichever comes first),then a final payment of AU$590 when the student has completed the course, and before issuance of their certificate. Total cost AU$4290

Choice 2: AU$520 per month for 9 months. Total cost AU$4680 The above part payment schedule includes school administration and bank charges. The first payment of the choice 2 payment plan will be deducted on the day of enrolment. Each subsequent payment will be deducted automatically from the nominated credit card on the same date each month for 8 months (depending on the plan you choose).

For more specific details regarding the part payment direct debit arrangements, students must read and agree to our Terms and Conditions before enrolling under the part payment plan on the enrolment page of the website.

As the course is self paced the above stated fees are for a maximum course duration of 15 months.

Fees – Foundation Web Design Course

The online Foundation Web Design Course costs a full price one off payment of AU$695 Students may also opt to pay for the course via the part payment method.

There is one option of payment in the part payment method.

AU$255 per month for 3 months

The above part payments schedule includes school administration and bank charges. See below for total plan costs:

The AU$255 per month for 3 months plan costs a total of AU$765

The first payment of each payment plan will be deducted on the day of enrolment. Each subsequent payment will be deducted automatically from the nominated credit card on the same date each month for another 2 months. The above stated fees are for course duration of 6 months maximum.

For more specific details regarding the part payment direct debit arrangements, students must read and agree to our Terms and Conditions before enrolling under the part payment plan on the enrolment page of the website.

For postgraduates and current students at The Graphic Design School, the cost of the course is AU$595. Before enrolling, please contact the School directly to qualify for this discount.

Fees – Design@Work Course

The online Design@Work Course costs a full price one off payment of AU$1500. Students may also opt to pay for the course via the part payment method.

The option for part payment is: AU$550 per month for 3 months

The above part payment schedule include school administration and bank charges. See below for total plan costs:

The AU$550 per month for 3 months plan costs a total of AU$1650.

The first payment of the payment plan will be deducted on the day of enrolment. Each subsequent payment will be deducted automatically from the nominated credit card account on the same date each month for the following 2 months.

The above stated fees are for course duration of 1 year maximum.

For more specific details regarding the part payment direct debit arrangements, students must read and agree to our Terms and Conditions before enrolling under the part payment plan on the enrolment page of the website.

Fees – Course Extensions

  • 6 month extension: AU$400
  • 3 month extension: AU$200
  • Students who opt to purchase a course extension, must submit a module for grading within the extension period in order to be eligible to remian on the course – regardless of which extension duration was purchased.

Course Extensions

Students who do not complete their course within the allotted course duration will be eligible to purchase an extension. If the student does not purchase the course extension, the student may request a certificate stating units completed to a competent level. Access to the course and its materials will be declined after the enrolment period has elapsed. Access to learning materials not already undertaken will strictly be declined.

  • 6 month extension: AU$400
  • 3 month extension: AU$200

Students who opt to purchase a course extension, must submit a module for grading within the extension period in order to be eligible to remain on the course – regardless of which extension duration was purchased.

Government Training Entitlements

For Australian students who think they may be eligible for government training subsidies – please see the breakdown and link below:

Youth Allowance

Financial help if you’re 24 or younger and a student or Australian Apprentice, or 21 or younger and looking for work.

Austudy

Financial help if you’re 25 or older and studying or an Australian Apprentice.

ABSTUDY

A group of payments for Aboriginal or Torres Strait Islander students or apprentices.

https://www.humanservices.gov.au/individuals/students-and-trainees

Student Cancellation / Refunds

Refunds – 7 day trial period

Students who cancel their enrolment within 7 days of enrolment will be entitled to a full refund of fees paid, irrespective of whether the student has undertaken assessment. Requests for refunds will be processed and transacted at the end of each month in which the cancellation notification was received. Certificates will not be issued in the case of a full refund request. Refunds can be requested by email to support@thegraphicdesignschool.com you will need to complete a simple refund request form.

Refund after the 7 day trial period

Students who seek refund after 7 days will only be considered for partial refund in the case of compassionate and compelling circumstances (listed below) within the first 6 months of enrolment (3 months for Web Design Course). In this case certified copies of documents supporting the student’s case must accompany applications for refund. Partial refunds can be requested by email to support@thegraphicdesignschool.com. You will need to complete a refund request form, attach it with your documents and forward via post to the address supplied on the refund form. Issuance of a partial refund is at the sole discretion of the school, if the school does not deem that you qualify for and/or cannot provide sufficient documents to support your case, you will not be issued a refund. Refunds will NOT be considered after 6 months of course enrolment (compassionate or otherwise). The following partial refunds apply to the following courses:

  • Intensive Foundation Design Course: A non-refundable course fee of AU$1500 will apply to partial refund. There is also a non-refundable fee of AU$250 per module supplied, plus a non-refundable fee of AU$250 per module submitted for grading.
  • CUA40715 Certificate IV in Design: A non-refundable course fee of AU$1500 applies to all refunds after 7 days. Plus non-refundable fee of AU$250 per module supplied, and a non-refundable fee of AU$250 per module submitted for grading. On or after 6 months from the enrolment date of your IFC or Cert IV Course all fees are non-refundable. Regardless of assessment undertaken, regardless of circumstance (compassionate or otherwise).
    • A student who is issued a partial refund will be asked to sign a Deed of Release. In the case where a student has successfully completed modules they may request a certificate stating modules achieved. The student will no longer have any access to the Schoolyard or learning materials.
    • Refunds will NOT be considered after 6 months of course enrolment (compassionate or otherwise).
  • CUA40715 Certificate IV in Design Upgrade Course is non-refundable after the 7-day refund period.
  • Foundation Web Design Course: A non-refundable course fee of AU$300 will apply to partial refund of the Foundation Web Design Course fees. If the student applying for partial refund due to compassionate and compelling circumstances has undertaken assessment the school will charge the student a fee of AU$165 per module assessed. On or after 3 months from the enrolment date of your course all fees are non-refundable.
    • A student who is issued a partial refund will be asked to sign a Deed of Release. In the case where a student has successfully completed modules they may request a certificate stating modules achieved. The student will no longer have any access to the Schoolyard or learning materials.
  • The Design@Work course is non-refundable after the 7-day refund period.
  • Refunds will not be granted under any circumstances after the expiry date of any of our courses.

Definition of Compassionate and Compelling Circumstances

Compassionate and compelling circumstances encompass events, conditions or circumstances that are:

  • beyond the student’s control
  • do not eventuate until after the course has been commenced
  • affect the student’s ability to complete course work in the given timeframe.

The above circumstances are limited to:

  • serious illness in oneself
  • natural disaster affecting ones principle place of residence
  • traumatic experience that physically affects the ability to study

Circumstances that do not entitle students to a refund:

  • If student enrolment is terminated by the school due to a serious breach of school policy or our terms and conditions as described in our direct debit agreement, a refund will not be issued.
  • If a student has falsified documents or intentionally misleading information on enrolment form or payment system that have influenced the decision to offer a place in the course. This includes falsifying or intentionally misleading your capacity to undertake the course.
  • Student discontinues the course for reasons that the school does not deem to qualify for compassionate and compelling circumstances.
  • Student does not provide sufficient or correct evidence to support a case of compassionate and compelling circumstances.
  • Student does not finish the full course before 1-year course finish date and has elected to not purchase the 6-month extension.
  • If a student has an existing condition or circumstance at the time of enrolment that may prevent the student from undertaking or completing the course.
  • The student has reached or passed the 6 months of their enrolment date.

Note 1: Refund payments are processed by way or reversal of funds to the credit card, PayPal or bank account that fees were paid through initially.

Note 2: All refunds are granted at the discretion of the Director.

Note 3: All refunds processed will include a receipt explaining refund calculations.

Student re-enrolment

Re-enrolments are available only for the Intensive Foundation, Certificate IV (CUA40715) and Foundation Web Design courses. Re-enrolment is by application and is at the discretion of the Director.

All re-enrolments will incur a re-enrolment fee and charge per module not previously completed. Fees are laid out for each course below:

Intensive Foundation Design Course

Re-enrolment in the Intensive Foundation Design Course will incur a re-enrolment fee of AU$1000, plus AU$165 per module to be assessed.

CUA40715 Certificate IV in Design Course

Re-enrolment in the CUA40715 Certificate IV in Design Course will incur a re-enrolment fee of AU$1500, plus AU$165 per module to be assessed.

Foundation Web Design Course

Re-enrolment in the Foundation Web Design Course will incur a re-enrolment fee of AU$350, plus AU$165 per module to be assessed.

Course Incompletion within enrolment period

Students who do not complete the course within the allotted enrolment period for their course will be entitled to purchase an extension

  • Cert IV and IFC Students 6 month extension: AU$400
  • Web Design Students 3 month extension: AU$200

Students who opt to purchase an extension must submit a module for grading within the extension period in order to be eligible to remain on the course.

If the student does not purchase the course extension, the student may request a certificate stating modules completed to satisfaction. Access to the course and its materials will be declined after the course expiry date has passed. Access to learning materials not already undertaken will strictly be declined. The course cannot be deferred.

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